Introduction And General Terms

This Privacy Policy together with our Terms and Conditions and any documents we refer to in this document or the Terms and Conditions gives you information as to the types of personal information we may collect, how we may use that information and whom we may share it with. This relates to our use of any personal information you may provide to us online via the website (the “Website”), via phone/text, by e-mail or letter or when you participate in any promotion, competition or prize draw run by us or on our behalf. This Privacy Policy also sets out how you can check the accuracy of the information we collect and arrange for the deletion of your personal information by us.

DOA is a registered company in Turkey (DUNS number 35-557-4615) and has its registered office at Kayısdagi Cd. Serdar Sk. No:. Kat:4 Daire:13 34750 Atasehir/Istanbul.

Any changes to this Privacy Policy will be posted on this page.

Information and location data We May Collect From You

We may collect from you and process the following information about you:

Information that you provide by filling in forms (including, without limitation, ‘contact us’ forms) on the Website and e-mailing us your details. This includes information provided at the time of registering to our Website/subscribing to our services, posting material or requesting further services from us (which may include your contact details and other information which you provide to us);We may also ask you for information when you enter a competition, prize draw or promotion run or sponsored by us, or our suppliers on our behalf, which may be run via a Facebook platform or other social media platform;We may also collect your information when you report a problem with the Website;If you contact us, we may keep a record of that correspondence; DOA may also ask you to complete surveys that we use for market research purposes, although you do not have to respond to them;Details of transactions you carry out through the Website and of the fulfilment of your orders; and Details of your visits to our Website and the resources that you access.

We may also collect information about your computer, including where available, the name of your Internet service provider, your IP address, the version of your browser software, the operating system of the computer used to access our Website, the pages that you visit on this Website and, if applicable, any search terms you have been using to find our Website. However, this data is statistical data which we only use on an aggregate/anonymous basis for system administration and back up purposes for us to review browsing activity and does not identify any individual.


DOA will store your data safely and takes all reasonable precautionary measures to protect your data against loss, abuse or changes. Service providers of DOA who have access to your data in order to provide services to us are contractually obliged to keep such information in confidence and may not use your data for any other purpose other than to provide those services.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to the Website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Personal Data Relating To Children

DOA does not wish to collect data on children below the age of 14 years. Where necessary, DOA will expressly draw childen’s attention in an appropriate place to the fact that they should not send any personal data to DOA. Should parents or other legal guardians discover that children under their supervision have made personal data available to DOA, we request that they contact us using the details below. We will then arrange for the deletion of this data.


We may use cookies to collect the information referred to and to track your use of the Website. Cookies are small data files which gather information about your use of the Website and help us to provide you with a good experience when you browse the Website.

Requests And Questions

The stored information shall be removed by DOA when the legal and contractual filing period is over or DOA is no longer in need of such information.

Use Of Social Media And Social Media Plug-Ins

The Website may use plug-ins of the social media networks (including Facebook’s “like” button), LinkedIn and Google Plus.

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). For an overview of the Facebook plug-ins and their appearance, go to: “

LinkedIn is operated by LinkedIn Inc., 2029 Stierlin Court Moutain View, CA 94043, ABD(“LinkedIn”). For an overview of the LinkedIn plug-ins and their appearance, go to:!

Google is operated by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, ABD(“Google”). For an overview of the Google plug-ins and their appearance, go to:

To increase the protection available to your data when you visit the Website, these plug-ins are implemented as “2-click buttons.” This form of integration ensures that, when accessing a page from the Website containing such plug-ins, you are not automatically connected to the Facebook, LinkedIn and Google Plus servers. Only if you activate the plug-ins, thus issuing a permission for data transmission, will the browser create a direct link to those servers. The content of the various plug-ins is then transmitted by the provider concerned directly to your browser and then displayed on your screen.

If you access one of our web pages that is equipped with such a plug-in, your internet browser will make a direct connection to the Facebook, LinkedIn and / or Google Plus servers (as applicable) and the plug-in will be displayed on the screen through communication to your browser.

The plug-in will inform the Facebook / LinkedIn / Google Plus server which of our web pages you have visited. If you are a member of Facebook, LinkedIn or Google Plus and are logged on to your Facebook, LinkedIn or Google Plus user account while visiting our Website, Facebook, LinkedIn or Google Plus will be able to link the information you are accessing with your Facebook, LinkedIn or Google Plus user account (as applicable). On making use of any of the plug-in functions (e.g. clicking the “Like” button, leaving a comment), this information will also be linked with your Facebook user account.

Further information on the collection and use of your data by Facebook, LinkedIn or Google Plus including the rights and options available to you for protecting your privacy in this context can be found in Facebook’s LinkedIn’s and Google’s privacy policies and we would recommend that you also review these policies (see , ,

If you do not want Facebook, LinkedIn or Google Plus to be able to link your visit to our Website with your Facebook, LinkedIn or Google Plus user account, you need to log-off your Facebook, LinkedIn or Google Plus user accounts prior to visiting our Website.